FAQS

A few helpful notes.

ORDERS

Orders are processed and shipped within 1–3 business days. Once your order has shipped, you’ll receive a confirmation email with tracking information.

If you haven’t received a tracking email after your order has shipped, please contact us.

Domestic orders typically arrive within 5–7 business days, depending on location. International delivery times vary.

For full details, please refer to our Shipping page.

If your order is time-sensitive, please contact us with your order number and we’ll do our best to assist.

Bailey Renée works with a small number of like-minded stockists. For wholesale inquiries, please contact sales@shopbaileyrenee.com.

RETURNS

Returns and exchanges may be requested within 5 days of delivery for eligible items. Approved returns must be sent back within 7 days of approval.

Full details can be found on our Returns & Exchanges page.

Items marked down from their original price are final sale.

If your order arrives damaged, please contact us within 48 hours of delivery with an image so we can help resolve the issue.

Size & care

Each silhouette is designed with intention and may fit differently. We recommend referencing the size guide listed on each product page.

If you’d like assistance, you’re welcome to contact us with your bust, waist, and hip measurements.

Care guidance can be found on our Care Instructions page, where we share recommendations for washing and caring for your pieces thoughtfully.

packaging

Orders are shipped using recyclable materials. Paper goods are made from biodegradable seed paper, and shipping boxes and mailers are fully recyclable.

If you don’t see your question here, we’re always happy to help. Contact Us.