Payment Security 

All payments made on shopbaileyrenee.com are made by credit card, or PayPal, or Apple Pay and are completed securely thanks to the Shopify payment platform (Level 1 PCI DSS). 

Order Processing & Delivery Window

After you place an order, you will receive a confirmation by email. On average, order processing will take 3-5 business days. Please note that our working hours are between Monday and Friday, 9-6 pm CST, and the processing window excludes all holidays. We do not account for any delays caused by payment processing or item availability.  

Domestic Shipping

All orders are sent via USPS, FedEx, or UPS with a tracking number. You will receive an email on the day of the dispatch with the tracking number corresponding to your order. To track your order, please follow the link in your confirmation email or text. 

International Shipping

We ship worldwide with DHL Express and/or USPS, depending on the destination. However, please note, often when shipping internationally, there are additional customs and other import fees associated with the purchase. While Bailey Renée does all that it can to mitigate these fees to its customers, it is not responsible for the additional charges. The customer is solely responsible for these and any other fees.

Taxes and Duties

The prices displayed on the website do not include taxes. Once you proceed to checkout, the sales tax will be calculated into the total. Please note that all orders designated for shipment to countries outside of the U.S. may be subject to local taxes, customs, duties, and fees determined by the countries import fees. The shipment recipient is the importer of record in the destination country and is responsible for all import fees. We do not have any control over the charges or delays and cannot predict what they may be. If an order is refused and returned to Bailey Renée, the shipping fees, unpaid tax, and duties will be deducted from the credit amount.  

Notice

Bailey Renée is not responsible for delays in shipping, delivery, lost/stolen packages, or any damaged items due to force of nature or other uncontrollable events. If your package has been lost or damaged, please contact the carrier. 

Please contact us with all questions regarding payment, shipment and delivery.